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Privacy Notice • Privacy Notice • Privacy Notice • Privacy Notice •
Privacy Notice • Privacy Notice • Privacy Notice • Privacy Notice •

Update Date: October 25, 2022

We understand how important your privacy is. Being consistent with this consideration, we are committed to respecting and protecting the confidentiality of your private information and personal data.

PERRA SUERTE regulates the processing of your data through an international team, representing all the geographic regions in which we have commercial dealings and business processes. It is in our special interest to comply with the national regulations of each country where we have a presence, so you can be sure that your privacy will be our priority.

PERRA SUERTE, S.A. de C.V. with address at Calle Vidrio 2255 int. 1, 44150 Guadalajara, Jal., Mexico and Federal Taxpayer Registry PSU201222FJ2.

Hereinafter, PERRA SUERTE, S.A. de C.V will be called “PERRA SUERTE”, informing you that they are responsible for the use and protection of your personal data collected online, and in this regard, we inform you of the following:

WHAT PERSONAL DATA WILL WE USE AND FOR WHAT PURPOSES?

DEALERS

Main Purpose

  1. Validate and/or verify identity.
  2. Comply with legal Rights and Obligations
  3. To process your purchases
  4. Follow up on your orders for products and/or services purchased.
  5. Participation to incentives/programs.
  6. Delivery of earnings originated from your purchases.
  7. Comply with business rules.
  8. Share personal data with supplier companies to fulfill the purposes of the service.
  9. Follow up on your queries, complaints and/or suggestions.
  10. Allow effective communication and give greater agility to your requests

Required data

Identification data:

  1. Names,
  2. Surnames,
  3. DNI/RUC/Passport/Official Identification/ Foreign card,
  4. Home,
  5. Telephone,
  6. Email,
  7. Image, voice,
  8. Signature.

Data of personal characteristics:

  1. Date of birth,
  2. Nationality
  3. Age.

Financial economic data:

  1. Financial and insurance, bank details for payments.

Secondary Purpose

  1. Rate your experience.
  2. Help you resolve problems and/or disputes with distributors or suppliers.
  3. Access to distribution centers and special events.
  4. Provide any type of advice that you request in relation to our products.
  5. Participation in campaigns, for which your photos and/or shared comments may be published (In each campaign the bases of participation and privacy of your information will be specified).
  6. Advertising and commercial purposes, to publicize our products, services, promotions and/or events.
  7. Registration and publication of Business Centers.

Optional Data

Identification data:

  1. Names,
  2. Surnames,
  3. Telephone,
  4. Home
  5. Email.

Data of personal characteristics:

  1. Age

CUSTOMERS

Main purpose

  1. Management of clients in commercial, economic and accounting terms,
  2. Historical and statistical purposes,
  3. e-commerce activities
  4. Validate and/or verify identity.
  5. Comply with legal Rights and Obligations
  6. To process your purchases
  7. Follow up on your orders for products and/or services purchased.
  8. Share personal data with supplier companies to fulfill the purposes of the service.
  9. Follow up on your queries, complaints and/or suggestions.
  10. Allow effective communication and give greater agility to your requests

Required data

Identification data:

  1. Names,
  2. Surnames,
  3. DNI / Passport / RUC / Official Identification / Immigration card,
  4. Home,
  5. Picture,
  6. Voice,
  7. Signature
  8. Telephone
  9. Email.

Data of personal characteristics:

  1. Date of birth
  2. Age.

Financial economic data:

  1. Credit and debit cards.

Secondary Purposes

  1. Rate your experience.
  2. Help you resolve problems and/or disputes with distributors or suppliers.
  3. Access to distribution centers and special events.
  4. Provide you with any type of advice that you request in relation to our products and services.
  5. Profile analysis.
  6. Advertising and commercial purposes, to publicize our products, services, promotions and/or events.

Optional Data

Identification data:

  1. Telephone
  2. Email.

Data of personal characteristics:

  1. Gender.

WEB USERS

Main purpose

  1. Answer doubts and queries.
  2. Statistical, historical and scientific purposes

Required data

Identification data:

  1. Names and surnames.

Secondary Purpose

  1. Attract more users to the Perra Suerte community.

Optional Data

Identification data:

  1. Telephone and email

In case of being a distributor, we use the sensitive data to fulfill the purposes previously exposed in this Privacy Policy, such as generating the payment of the corresponding commissions.

If it is necessary to collect other data from you or use it for purposes other than those established here, we will contact you to obtain your consent. The provision of personal data of minors is optional and must be done with the authorization of the parents or legal representatives of the minor.

CONSEQUENCE OF PROVIDING PERSONAL DATA OR YOUR REFUSAL TO DO SO

You must consider that, for the fulfillment of the necessary purposes, if you do not provide or request the revocation of your consent regarding the use of mandatory personal data, it will imply that PERRA SUERTE cannot provide you with the service or product that you requested, assuming that terminated the relationship with us.

If you do not provide or revoke the use of your optional Personal Data, we inform you that we may continue to provide you with the service and/or product

DATA BANKS

The personal data provided will be stored in the Data Banks that are part of the PERRA SUERTE information system. In compliance with the provisions applicable by Country, we inform you that:

Your Personal Data will be processed in order to carry out the purposes set forth above as requested and authorized by you.

WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION AND FOR WHAT PURPOSES?

We inform you that your personal data will only be available to PERRA SUERTE, this to comply with the aforementioned purposes. In addition to the above, PERRA SUERTE may share some or all of your personal data with competent authorities in the cases provided by law.

When entering your data in any of the different online forms, you authorize that they be transferred to the country of Mexico (Hosting Provider), center of our business operations, where if necessary, they will be redirected to your country of origin. origin to fulfill the stated purposes. At all times, the information will be treated and protected under strict security and privacy processes, with high quality and confidentiality; in full compliance with the provisions of the associated legislation. If you want to know more about the security measures that we use in your country of origin, please send an email to info@perrasuerte.mx.

RECIPIENTS

We may use intermediaries and/or providers to perform functions on our behalf, who are under a contractual obligation to use the confidential data they receive from PERRA SUERTE only for the purposes that fall within the functions for which they are contracted.

We inform you that, when you purchase products, we may share and/or allow access to information that you have provided us.

PERRA SUERTE takes reasonable steps to ensure that information is handled confidentially and for the purposes for which it was shared.

FOR HOW LONG DO WE KEEP YOUR DATA?

We inform our Distributors that their Personal Data will be kept for as long as their contract is in force.

We inform our Admirable Clients that their Personal Data will be kept for as long as the provision of the service is required.

At the time that either party terminates the relationship that unites us, both with our Distributors and Clients, we inform you that PERRA SUERTE stores your Personal Data for a period of ten (10) years after the termination, once the termination That period will proceed with the complete elimination of your Personal Data.

For our Distributors and Clients, for promotional actions, your data will be kept until you revoke your consent.

We inform our Web Users that their Personal Data will be kept for a period of ten (10) years, once that period has expired, the complete elimination of their Personal Data will proceed.

HOW CAN YOU ACCESS, RECTIFY OR CANCEL YOUR PERSONAL DATA, OR OPPOSE ITS USE?

The team designated by PERRA SUERTE will carry out actions to guarantee and safeguard your rights, as well as to ensure compliance with the principles of protection of personal data established by the applicable Laws.

You have the right to know what personal data we have about you, what we use them for and the conditions of use that we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition).

You can revoke the consent that, where appropriate, you have given us for the processing of your personal data.

To exercise any of your rights, please follow the instructions detailed below:

1. The owner of the information must click on the link:

Download the "Data Protection Request".

2. Please print and fill in the fields specified there.

3. Once this procedure is done, scan and send the application to the Email: info@perrasuerte.mx.

In order to respond to your request, the letter must be accompanied by a copy of an official identification of the owner of the information, or, where appropriate, a power of attorney from the legal representative, as well as any other document related to the request. The response times will be in accordance with those stipulated in the Law.

On the other hand, it is important that you take into account that not in all cases we will be able to attend to your request or terminate the use immediately, since it is possible that due to some legal obligation we need to continue processing your personal data.

In order for you to limit the use and disclosure of your personal information, we offer you registration on the exclusion list so that your personal data is not processed for marketing, advertising, or commercial prospecting purposes on our part, you may Send an email with the subject "Exclusion List" to the mailbox: info@perrasuerte.mx.

SECURITY AND CARE OF YOUR PERSONAL DATA

PERRA SUERTE, in strict application of the Principle of Security in the Processing of Personal Data, will reasonably provide organizational, technical and legal security measures to provide security to personal data banks, reasonably avoiding their adulteration, loss, unauthorized or fraudulent consultation, use or access. The obligation and responsibility of PERRA SUERTE is limited to reasonably having adequate means for this purpose. PERRA SUERTE will require the service providers it hires to adopt and comply with the appropriate organizational, technical and legal security measures for the protection of Personal Data in relation to which said providers act as Treatment Managers. In the event that we eventually identify an incident that affects the privacy of your Personal Data, PERRA SUERTE will inform you in a timely manner so that you can take the respective precautionary measures. Notwithstanding this, PERRA SUERTE is not responsible for an alleged misuse of the data by a distributor or company outside Perra Suerte.

HOW CAN YOU KNOW ABOUT CHANGES IN OUR PRIVACY POLICY?

Our privacy policy may undergo modifications, changes or updates derived from new legal requirements; our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes.

We promise to keep you informed about these changes, which will be published through the official website of PERRA SUERTE, in its section called "Privacy Policy" or, if necessary, we will notify you by any of the means of contact that we provide. have provided.

CONTACT US

If you have questions or concerns regarding your privacy, please contact us at: info@perrasuerte.mx.

COOKIES

This Cookie Policy is designed to inform you of our practices regarding the collection of information through cookies and other tracking technologies on our website.

WHAT IS A COOKIE?

It is a data file that is stored on the hard drive of a user's computer or electronic communications device when browsing a specific Internet site, which allows status information to be exchanged between said site and the user's browser. State information may reveal means of session identification, authentication or user preferences, as well as any data stored by the browser regarding the website;

WHAT ARE COOKIES USED FOR ON THIS WEBSITE?

Cookies are an essential part of how our website works. The main objective of our Cookies is to improve your browsing experience. For example, they are used to remember your preferences (language, country, etc.) during browsing and on future visits. The information collected in Cookies also allows us to improve the website through estimates of numbers and usage patterns.

The personal data we collect through these technologies will be used for the following purposes:

To provide services and products according to your interests.

Advertising purposes.

The personal data we obtain from these tracking technologies are the following:

Identifiers, username and passwords of a session.

Language preferred by the user.

Region in which the user is located.

Lists and consumption habits on shopping pages.

WHAT ARE COOKIES NOT USED FOR ON THIS WEBSITE?

We do not store sensitive personally identifiable information such as your password, credit or debit card details, among others, in the Cookies we use.

LINKS TO OTHER WEBSITES

This site may contain links or references to other websites. Please note that we do not control cookies/tracking technologies from other websites and this Cookie Policy does not apply to those websites.

HOW CAN I AVOID THE USE OF COOKIES ON THIS WEBSITE?

If you prefer to avoid the use of Cookies on this page, taking into account the above limitations, you must, firstly, disable the use of Cookies in your browser and, secondly, delete the Cookies stored in your browser associated with this website. This possibility of avoiding the use of Cookies can be carried out by you at any time.

HOW DO I DISABLE AND ELIMINATE THE USE OF COOKIES?

You can restrict, block or delete Cookies on this website at any time by changing your browser settings in accordance with the guidelines below. Although the parameterization of each browser is different, it is common for Cookies to be configured in the "Preferences" or "Tools" menu. For more details on the configuration of Cookies in your browser, consult the "Help" menu of the same.

To learn more about how these technologies can be disabled, consult your web browsing provider or contact info@perrasuerte.mx.

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